If your community has succeeded in building affordable housing for rent one of the most difficult tasks you have to undertake will be deciding who will be allocated the properties. In order to do this transparently and fairly an allocation policy setting out the community’s priorities for the new houses will have to be formulated.
Although community trust allocation policies can give priority to local people they also have to comply with equalities law and ensure that:
...no person or group of persons is treated less favourably than any other person or group of persons because of their race, colour, ethnic or national origin, sex, disability or sexual orientation" and that 'the landlord should not discriminate against a tenant or prospective tenant. This includes issues relating to communication between the tenant and the landlord; complaints procedure, void management, tenancy management; dispute resolution and management of social behaviour.
Further information on good practice on allocation policies can be found in Social Housing Allocations: A Practice Guide. This outlines the legal rules and flexibilities that housing associations and councils have in allocating their houses, it is also a useful tool for community trusts and includes information about local lettings initiatives - ways housing associations can give some priority to local people in the allocation of housing.
If you receive grant funding from the Scottish Government or local council, they will also want to make sure that the allocation of the houses is being done fairly and to people in housing need. A good example of housing allocations is the Knoydart Foundation Allocation Policy.